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Terms and Conditions

Welcome to the least interesting part of the CÓRKA RYBAKA Web Site!


Please review the following basic terms that govern your use of the site. Please note that your use of the Site constitutes your agreement to follow and be bound by those terms, and that Córka Rybaka reserves the right to update or modify these Terms and Conditions at any time without prior notice.

The administrator of the Site is Artur Filipowicz, sole owner of the business under name "Jogart" with its seat in ul. Wiktorska 78/23 02-582 Warszawa, Poland registered under Tax Identification Number PL 524-23-20-202.



PRIVACY

All information is private, secured and encrypted with the Secure Socket Layer Software via PayPal.


CÓRKA RYBAKA does not store customers’ full credit card numbers. The personal data is being collected and processed exclusively for the purpose of execution of orders.



PAYMENT

For international customers, the only payment option available on the Site is Paypal. It is a secure and simple service that does not require creating an account. 


Customers from Poland can pay either via Paypal or a bank transfer. To make a bank transfer please email contact@corka-rybaka.com.



SHIPPING

Please note that since CÓRKA RYBAKA beanies are made to order, it can take from 5 up to 15 business day before an order is dispatched. The order will only be shipped once CÓRKA RYBAKA  has received full payment and delivery details have been approved.


Since CÓRKA RYBAKA is unable to reroute packages, the customer is required to double check the billing and shipping address when placing an order. If a customer makes a mistake in their address and the parcel fails to reach them, CÓRKA RYBAKA will not offer a refund or an exchange.



SHIPPING FEES

All parcels are shipped with Polish National Post. The customer will be provided with a tracking number. 


Shipping cost depends on the weight of the parcel and its destination, and will be calculated at checkout.



REFUNDS/EXCHANGES

Customer has the right to return an item that is faulty or damaged. To request a refund or an exchange, please contact@corka-rybaka.com within 24 hours of receiving the item. Since accurate measurements & care instruction are provided, CÓRKA RYBAKA does not offer refunds or exchanges for items that do not fit or got damaged in washing. 

Once a customer’s return request is accepted by CÓRKA RYBAKA, the customer must return the item unworn and in perfect condition. The return parcel must be postmarked within 3 days of reception and shipped to the following address:


Córka Rybaka

Monika Kucel

ul. Wiktorska 78/23

02-582 Warszawa


The customer is responsible for return shipping charges. The customer will be reimbursed for return shipping charges in case of faulty or damaged items, or in case the return is a result of CÓRKA RYBAKA’s mistake.


Please note that CÓRKA RYBAKA does not accept liability for shipping loss or damage of returned goods. CÓRKA RYBAKA will not refund international duties and taxes. For more information on reclaiming, the customer should contact their local customs bureau.



CARE INSTRUCTIONS

To make your beanie last a lifetime: hand wash in tepid water, squeeze gently into a towel, re-shape and lay flat to dry.